Your privacy and security is an essential concern at Brightwater Cove. We maintain the highest standards possible so that your shopping experience can be relaxed and safe. We do not retain your credit card information nor do we share your personal information with other companies, other than those partners that are required to fulfill your order (sale and delivery of products and services).

Privacy

This is the web site of Brightwater Cove Catalog Company.

Our postal address is 5224 W. State Road 46, Unit 121 Sanford , FL 32771-9230

We can be reached by e-mail at customerservice@brightwatercove.com or toll free at 866-785-9644

For each visitor to our Web site, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).

We collect only the domain name, (but not the e-mail address of visitors to our Web site), the e-mail addresses of those who communicate with us via e-mail, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, payment information (e.g., credit card number and billing address).

We use cookies to store visitors’ preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at a site and alert visitors to new areas that we think might be of interest to them when they return to our site.

We work with third parties who provide services, including but not limited to website hosting, order processing and fulfillment, credit card clearance, emailing and other services of an administrative nature. Personally identifiable information, including financial information, is shared with such third parties for the purpose of providing such services. The providers are contractually required to keep your information confidential and not share it.

The information we collect is used to improve the content of our Web pages.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address or writing to us at the above address. Please provide your name and address and we will be sure your name is removed from our mailing list.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Web site to notify you of these changes and we will use for these new purposes only data collected from the time of the policy change forward. If you are concerned about how your information is used, you should check back at our Web site periodically.

Upon request we provide site visitors with access to contact information (e.g., name, address, phone number) that we maintain about them.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information. Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number or writing to us at the above address.

We often use testimonials from our customers in printed material or on our Web site, but only when we have express permission to do so. Testimonials come from customer comments sent or e-mailed directly to us.

SECURITY

We use SSL (Secure Socket Layer) 128 bit encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time we ask you for a credit card number for payment or for verification purposes, it will be SSL encrypted. We also hold a secure key or digital certificate, through GeoTrust. This key ensures that we are who we say we are and that any data exchanged online is protected from theft and tampering.

>We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

We will cover any liability imposed on you by your bank or credit card company, up to $50, in the unlikely event that your card is used without your authorization at Brightwater Cove. We will also do whatever we can to help resolve the situation.Consumer protection laws protect you against any unauthorized use of your credit card. Federal law dictates that your legal liability is limited to $50 if your credit card number is used without your permission. If you suspect any illegal use of your card, call your issuing bank immediately to make sure your rights are protected.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.